Pacific Fair is the premier shopping destination in Queensland, with an enviable selection of international fast fashion stores and global luxury brands.


The Concierge team members are happy to assist you in all aspects of your visit to the centre, and can be contacted during business hours on 07 5581 5100.

Concierge desks are located on level 1 of The Arcade near Myer and on the ground floor between David Jones and the Fresh Food Market.



You’ll find fully equipped parents’ rooms located with all of our restroom facilities at Pacific Fair.  These spacious rooms have everything you need to keep you and your little one comfortable including change tables, microwaves, private feeding rooms, child toilets and of course, play areas.



The Pacific Fair Visitor Lounge will welcome and assist you to plan your day out. The lounge offers free WiFi, restrooms including showers and parent’s room plus each guest will receive a free Pacific Fair Visitor Privileges Pass which includes a great range of offers from over 100 stores.



At Pacific Fair they aim to ensure everyone’s experience is as enjoyable as possible. They are committed to providing suitable access for all the guests, whatever their individual needs. They aim to accurately describe the facilities and services to suit your needs and give you the confidence when planning a visit to the centre.

At Pacific Fair they offer:

  • Accessible parking facilities and free for all day parking with an accessible permit.
  • Rooftop parking for vehicles up to 2.7m. Entry via certain points only (refer to detailed document below for locations)
  • Accessible drop-off and pick up locations off Hooker Boulevard main entry with level access to the ground.
  • Lifts located throughout the centre for access to both levels.
  • A Concierge team who can meet guests with wheelchairs and electric mobility scooters,. These are available via booking and are free of charge.
    Toilet facilities with an adjacent wheelchair accessible facility with a button operated automatic door.


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